Privacy - Privacy Policy

At Ternatek, we place great importance on protecting your personal data. This privacy policy explains how we collect, use, and protect your information.

Last updated: January 31, 2026

1. Data Collected

We only collect data necessary for the proper functioning of our services:

  • Identity information: first name, last name, email address
  • Contact data: phone number, postal address
  • Professional information: company name, job title
  • Browsing data: IP address, browser type, pages visited

2. Data Usage

Your personal data is used to:

  • Respond to your contact requests and quotes
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Comply with our legal and regulatory obligations

3. Data Retention

We retain your personal data only for the duration necessary for the purposes for which it was collected:

  • Contact data: 3 years from last contact
  • Prospects: 3 years from collection
  • Accounting and tax documents: applicable legal duration

4. Cookies and Trackers

Our site uses cookies to improve your browsing experience:

  • Technical cookies: necessary for site operation
  • Analytics cookies: to measure audience anonymously
  • Preference cookies: to remember your choices

You can manage your cookie preferences at any time through your browser settings.

5. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain confirmation that your data is being processed and access it
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure: delete your data in certain cases
  • Right to object: object to the processing of your data
  • Right to portability: retrieve your data in a structured format
  • Right to restriction: limit the processing of your data

To exercise your rights, contact us at: contact@ternatek.com

6. Data Security

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction.

Our security measures include data encryption, secure protocols (HTTPS), and strict access controls.

7. Data Transfer

Your personal data is not transferred outside the European Union. In case of future transfer, we will ensure that appropriate safeguards are in place.

8. Policy Changes

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date.

9. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

Email: contact@ternatek.com

Address: 74, Avenue Hassan II, 1st Floor N°2, Marrakech, Morocco